Privacy Policy

Welcome to Urho Casino. This Privacy Policy outlines how Urho Casino collects, uses, maintains, and discloses information collected from users (each, a "User") of the urhocasino.com website ("Site"). This policy applies to the Site and all products and services offered by Urho Casino.

We are committed to protecting your privacy and ensuring the security of your personal data. This policy details our practices regarding the information we gather, why we gather it, and your rights concerning that information. By using our Site, you agree to the collection and use of information in accordance with this policy.

Urho Casino collects various types of information to provide and improve our services to you. This includes:

• Personal Identification Information: We collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, fill out a form, and in connection with other activities, services, features, or resources we make available on our Site. This may include your name, email address, postal address, phone number, date of birth, and identification documents (e.g., passport, driver's license).
• Financial Information: To facilitate deposits and withdrawals, we collect financial information such as bank account details, credit/debit card numbers, and e-wallet information. We do not store full payment card details on our servers.
• Technical Data: This includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this Site.
• Usage Data: We collect information about how you use our website, products, and services. This includes details of your visits to our Site, traffic data, location data, weblogs, and other communication data.
• Communication Data: If you contact us, we may keep a record of that correspondence. This includes information you provide when you communicate with our customer support team via live chat, email, or telephone.

Urho Casino uses the collected information for various purposes, including:

• To Provide and Maintain Our Service: This includes managing your account, processing transactions, and providing access to games and features.
• To Improve Our Website: We use feedback you provide to improve our products and services, and to personalize your experience.
• To Process Transactions: We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
• To Send Periodic Emails: We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc.
• For Security and Fraud Prevention: We use your data to verify your identity, prevent fraudulent activities, and ensure the integrity of our services. This includes monitoring for suspicious betting patterns and compliance with anti-money laundering (AML) regulations.
• For Legal and Regulatory Compliance: We use your information to comply with our legal obligations, including age verification, reporting to regulatory authorities, and adherence to licensing requirements.

Urho Casino processes your personal data based on the following legal grounds:

• Performance of a Contract: Processing is necessary for the performance of a contract to which you are a party or in order to take steps at your request prior to entering into a contract (e.g., to create and manage your account, process bets).
• Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject (e.g., anti-money laundering regulations, responsible gambling requirements, tax laws).
• Legitimate Interests: Processing is necessary for the purposes of the legitimate interests pursued by Urho Casino or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms (e.g., improving our services, preventing fraud, ensuring network and information security).
• Consent: In some cases, we may rely on your explicit consent for specific processing activities, such as sending marketing communications. You have the right to withdraw your consent at any time.

Urho Casino may share your personal information with the following categories of recipients:

• Service Providers: We engage third-party companies and individuals to facilitate our service, provide the service on our behalf, perform service-related services, or assist us in analyzing how our service is used. These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• Payment Processors: To facilitate financial transactions, we share necessary financial information with trusted payment service providers.
• Regulatory and Law Enforcement Authorities: We may disclose your information to government or law enforcement officials if required by law or in response to valid requests, such as to comply with a subpoena or similar legal process. This includes sharing data with our licensing authority.
• Fraud Prevention Agencies: We may share information with organizations dedicated to preventing fraud and money laundering.
• Corporate Transactions: In the event of a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.

Urho Casino does not sell, trade, or rent Users' personal identification information to others.

Urho Casino adopts appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site. Our Site is secured with SSL technology to ensure that all data exchanged between you and our servers remains encrypted and private.

Despite our efforts to protect your data, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Under applicable data protection laws, you have certain rights regarding your personal data. These rights include:

• The Right to Access: You have the right to request copies of your personal data.
• The Right to Rectification: You have the right to request that Urho Casino correct any information you believe is inaccurate or complete information you believe is incomplete.
• The Right to Erasure ("Right to Be Forgotten"): You have the right to request that Urho Casino erase your personal data, under certain conditions.
• The Right to Restrict Processing: You have the right to request that Urho Casino restrict the processing of your personal data, under certain conditions.
• The Right to Object to Processing: You have the right to object to Urho Casino's processing of your personal data, under certain conditions.
• The Right to Data Portability: You have the right to request that Urho Casino transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• The Right to Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below. We will respond to your request within the timeframes required by law.

Our Site uses "cookies" to enhance User experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about them. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the Site may not function properly.

Cookies are small text files stored on your device that help us:

• Remember your preferences and settings.
• Analyze how you use our Site.
• Provide personalized content and advertisements.

We also use other tracking technologies, such as web beacons, to collect information about your interactions with our Site and emails.

Urho Casino retains your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as for regulatory, accounting, or legal requirements). The retention period will vary depending on the type of data and the purpose for which it was collected. For example, we typically retain account information for a period after account closure to comply with legal obligations and to resolve disputes.

Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside [Country of Operation] and choose to provide information to us, please note that we transfer the data, including personal data, to [Country of Operation] and process it there.

Urho Casino will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place, including the security of your data and other personal information.

Urho Casino does not knowingly collect or solicit personal information from anyone under the age of 18 or the legal age for gambling in their jurisdiction. If you are under this age, please do not attempt to register for Urho Casino or send any personal information about yourself to us. If we learn that we have collected personal information from a child under the legal age without verification of parental consent, we will delete that information as quickly as possible. If you believe that a child under the legal age may have provided us with personal information, please contact us.

Urho Casino has the discretion to update this Privacy Policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.

Your continued use of the Site after any modification to this Privacy Policy will constitute your acceptance of such modification.

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Urho Casino
Email: [email protected]