Contact Us

Welcome to the contact page for Urho Casino, an independent review and affiliate website dedicated to providing honest assessments of online gambling operators. We are not affiliated with any specific casino or sportsbook and do not operate gambling services ourselves. Our mission is to help players make informed decisions through detailed reviews, comparisons, and educational content about the online gambling industry.

If you need assistance with our website content, have feedback about our reviews, or wish to discuss partnership opportunities, you have come to the right place. Please read through the sections below to understand what we can and cannot help you with, and how to reach us for different types of inquiries.

Urho Casino operates as an independent review platform that evaluates online casinos, sportsbooks, and other gambling operators. We do not hold gambling licenses, process player transactions, or maintain customer accounts on behalf of any operator. Our revenue comes from affiliate partnerships with gambling operators, which allows us to provide our content free of charge to readers.

We maintain editorial independence in our reviews and clearly disclose our commercial relationships. Our team consists of experienced gambling industry analysts, writers, and researchers who test and evaluate operators based on factors like game selection, bonus terms, payment methods, customer support quality, and regulatory compliance.

We welcome inquiries related to our website content and services. Our team can assist with the following matters:

• Corrections or updates to information in our casino and sportsbook reviews
• Questions about our review methodology and rating criteria
• Feedback on website functionality and user experience
• Partnership and advertising opportunities for gambling operators
• Media inquiries and interview requests
• General questions about online gambling regulations and industry trends

As an independent review site, we cannot assist with any issues related to player accounts, transactions, or disputes with gambling operators. We do not have access to operator systems and cannot act on your behalf with any casino or sportsbook. We cannot help with account verification problems, bonus disputes, technical issues with operator websites, or complaints about specific gambling outcomes.

For all matters concerning your player account, deposits, withdrawals, bonuses, or gameplay issues, you must contact the operator's customer support team directly. Each casino and sportsbook we review maintains its own customer service department with live chat, email, and sometimes telephone support options.

These operators have access to your account information and transaction history, which we do not. They are the only parties authorized to make changes to your account, process withdrawals, or resolve disputes about bonuses and promotions. Check the operator's website for their specific contact methods and support hours.

For legal matters, including licensing questions, regulatory compliance issues, or formal legal notices, please contact us at legal@. This includes inquiries from legal representatives, regulatory bodies, and matters requiring formal documentation or legal review.

If you believe content on our website infringes your copyright or other intellectual property rights, please send your DMCA takedown notice or copyright claim to dmca@. Include specific details about the allegedly infringing content, your contact information, and proof of ownership or authorization to act on behalf of the rights holder.

We take responsible gambling seriously and encourage all players to gamble within their means. If you or someone you know is struggling with gambling addiction, please reach out to organizations like GamCare, Gamblers Anonymous, or the National Council on Problem Gambling. Most licensed operators also provide self-exclusion tools and deposit limits to help players maintain control.

We aim to respond to all legitimate inquiries within 48 hours during business days. Complex legal or technical matters may require additional time for thorough review. DMCA and copyright notices receive priority handling and are typically addressed within 24 hours. Please note that we do not respond to spam, promotional emails unrelated to our business, or requests that fall outside our scope of services.